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Troubleshooting
Reset PasswordAdd & Update UsersVendor: Work Not Visible on MobileWalk/QC: Work Not Visible on MobileVendor Cannot See Punch ServiceMark a Unit 'As-Is'Unable to Assign (Vendor or Internal Teams)Scheduling Tool UnavailableTracking HoldoversBlocked UnitsPMS SyncKeys not marked as returned in TurnableLease Status is Not Shown Correctly on TurnboardUnit is not transitioning from Keys to WalkUnit MissingServices are not being mapped over correctly from the InspectionPayablesRequesting a Bulk Load on PricingManual PMS UploadTurnable Not RespondingMilestone dates are not correctTurn Details are not accuratePrint a Completed Inspection
Release Notes

Manual PMS Upload

Follow these steps to request a manual PMS upload.

If you do not have an integration to your PMS platform, you will need a periodic, manual PMS upload. This can be requested as many times as necessary throughout the turn cycle.

To request a manual PMS upload, submit a Help Ticket, and a member of our Product team will contact you as soon as possible to complete the upload. 

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