Vendor: Work Not Visible on Mobile
Work not showing up in the mobile app? Follow these steps to confirm everything is setup correctly.
If you are unable to see work in the mobile app assigned to vendors, please check to see that all areas in Turnable have been set up properly by completing the following:
- Ensure the vendor is logging into the BLUE Turnable app.
a) Update the app if necessary.
- Ensure that the vendor has been set up:
a) Select 'Setup.'
b) Select 'Vendor.'
c) Select 'Find Vendor.'
d) Ensure that the vendor has has login credentials. If not, instruct the user to create vendor login credentials.
- Ensure that the vendor has all services being performed:
a) Select 'Setup.'
b) Select 'Vendor.'
c) Select 'Find Vendor.'
d) Ensure services are listed under 'Services.'
- Ensure that the vendor is associated with a team:
a) Select 'Setup.'
b) Select 'Vendor.'
c) Select 'Find Vendor.'
d) If a vendor team has been created, ensure that the vendor has been added as a team member.