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Troubleshooting
Reset PasswordAdd & Update UsersVendor: Work Not Visible on MobileWalk/QC: Work Not Visible on MobileVendor Cannot See Punch ServiceMark a Unit 'As-Is'Unable to Assign (Vendor or Internal Teams)Scheduling Tool UnavailableTracking HoldoversBlocked UnitsPMS SyncKeys not marked as returned in TurnableLease Status is Not Shown Correctly on TurnboardUnit is not transitioning from Keys to WalkUnit MissingServices are not being mapped over correctly from the InspectionPayablesRequesting a Bulk Load on PricingManual PMS UploadTurnable Not RespondingMilestone dates are not correctTurn Details are not accuratePrint a Completed Inspection
Release Notes

Milestone dates are not correct

If you notice the milestone dates on the dashboard are not correct we will need a Rent Roll to review and correct any incorrect information.  

To request updates or corrections to Milestones, please submit a Help Ticket, and attach a current Rent Roll with your ticket. A member of our Product team will contact you as soon as possible. 

Please note: Turn Details may appear off when the milestone dates are not accurate. 

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